Download Be My Guest Teacher’s Book: English for the Hotel Industry PDF EPUB
Author: Francis O’Hara
Pages: 66
Size: 1.795,32 Kb
Publication Date: October 14,2002
Category: Hospitality, Travel & Tourism
This fifteen-unit course handles the many situations where hotel employees meet guests, including reception, restaurant and bar work, answering the telephone, giving directions, coping with guests’ problems, writing short e-mails and letters, suggesting places to go to and explaining how things work. A Student’s Publication and Sound CD are also offered.