Download Customer Service: Career Success Through Customer Loyalty (6th Edition) PDF EPUB
Author: Author
Pages: 240
Size: 3.230,92 Kb
Publication Date: April 15,2013
Category: Customer Service
CUSTOMER SUPPORT: Career Success through Client Loyalty , 6e offers a systematic procedure for building service abilities that all people want.
Information can be included on internal clients, emerging systems, and stress-reducing methods. This edition features even more on social media, trustability, and customer support trends. Through the entire text, there can be an focus on transforming good support intentions right into a workable program that yields loyalty and achievement. Presented in an agreeable, conversational manner, the written text is filled with good examples that demonstrate the hyperlink between service abilities and career achievement.