ITIL® Practitioner Guidance

ITIL® Practitioner Guidance cover

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Author: The Stationery Office

Pages: 176

Size: 1.257,96 Kb

Publication Date: January 25,2016

Category: Certification & Development

ITIL® Practitioner Assistance gong1deng is the essential reference text which accompanies the ITIL Practitioner qualification.“>

Concentrate on worth

Start what your location is

Improvement iteratively

Become transparent

Maintain it basic

Design for knowledge

Function holistically

Observe straight

Collaborate

It continues on to describe how these guiding concepts are crucial for ITSM and how they relate with philosophies, frameworks and methodologies such as for example DevOps, Lean, Agile etc.margin-bottom level:0;
The book assumes understanding of ITIL and ITSM up to ITIL Basis level, and starts with a conversation of the guiding concepts of ITSM:

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